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Privacy Policy

Last updated: March 19, 2026

1. Introduction

DzynHub LLC ("we," "our," or "us"), located at 522 W Riverside Ave, Ste N, Spokane, WA 99201, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use DzynHub ("the Service"). Please read this policy carefully.

2. Information We Collect

We collect the following types of information:

Account Information

Name, email address, and password when you register for an account.

Business Information

Business name, website, and phone number that you optionally provide in your profile.

Project & Client Data

Project details, client names and emails, files, designs, proposals, and comments that you upload or create within the Service.

Payment Information

Billing details processed securely through Stripe. We do not store your full credit card number on our servers.

Usage Data

Information about how you interact with the Service, including browser type, IP address, pages visited, and actions taken within the app.

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the Service.
  • Process payments and manage your subscription.
  • Send transactional emails such as account confirmations and billing receipts.
  • Respond to your support requests and inquiries.
  • Analyze usage patterns to improve the Service.
  • Comply with legal obligations.

We do not sell your personal information to third parties.

4. How We Share Your Information

We may share your information with:

  • Stripe — for payment processing. Subject to Stripe's Privacy Policy.
  • Service Providers — trusted third parties that assist us in operating the Service, under strict confidentiality obligations.
  • Legal Requirements — when required by law, court order, or governmental authority.
  • Business Transfers — in connection with a merger, acquisition, or sale of assets, with notice provided to you.

5. Client Data

When you share project information with your clients through the DzynHub client portal, you are responsible for ensuring that your clients are aware of how their data is handled. Your clients' names and email addresses are stored as part of your project records and are not used by DzynHub for marketing purposes.

6. Data Retention & Account Deletion

We retain your personal information for as long as your account is active or as needed to provide the Service.

You may permanently delete your account and all associated data directly from within the app at any time by going to Settings → Profile → Delete Account. Upon confirmation, your projects, proposals, files, and account data are immediately and permanently deleted. This action cannot be undone. Any remaining authentication records are purged within 30 days, except where retention is required for legal or regulatory purposes.

7. Security

We implement industry-standard security measures to protect your information, including encryption in transit (HTTPS) and at rest. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your personal data.
  • Object to or restrict our processing of your data.
  • Export your data in a portable format.

To exercise the right to deletion, you can delete your account directly in the app at Settings → Profile → Delete Account. For all other rights, please contact us using the information in Section 12.

8a. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information we collect, use, disclose, and sell.
  • The right to request deletion of your personal information.
  • The right to opt out of the sale of your personal information. We do not sell personal information.
  • The right to non-discrimination for exercising your privacy rights.

To exercise these rights, contact us at hello@dzynhub.com. We will respond within 45 days as required by law.

9. Cookies

We use cookies and similar tracking technologies to maintain your session and improve your experience. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of the Service.

10. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on the Service. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

DzynHub LLC

522 W Riverside Ave, Ste N

Spokane, WA 99201

hello@dzynhub.com